Privacy Policy
This notice was last updated in May 2025.
At BCO Professional Services Ltd (“we”, “us”, “our” and “ours”), we are committed to protecting your privacy and ensuring that any personal information you provide is handled securely and in compliance with UK and European Law. This Privacy Policy (“policy”) explains how personal information is collected, used, and disclosed by us.
1. About Us
BCO Professional Services Ltd, a limited company registered in England and Wales, No 16017939, with registered address 128 City Road, London EC1V 2NX, provides professional services, including fractional CFO and advisory services. For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for determining how and why personal data is processed. We are required under the Data Protection Legislation to notify you of the information contained in this privacy notice.
2. Information We Hold
We collect and process personal data that is necessary for delivering our services, including:
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Contact details (name, email, phone number, address) provided via our website’s contact form, or when you contact us by email, telephone, post or social media.
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Newsletter subscription details (name, email).
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Service-related information (requested services, engagement details, and work carried out).
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Correspondence (emails, enquiries, and communications related to our services).
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Third party sources: we may also obtain information indirectly from publicly available resources, for example, from Companies House.
3. How We Use Your Information
We process personal data for the following purposes:
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Providing professional services requested by you.
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Responding to enquiries submitted via our website.
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Sending newsletters and updates (if subscribed).
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Maintaining business records for compliance and operational purposes.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
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Contractual necessity – To provide services requested by you/clients.
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Legitimate interests – To manage enquiries and improve our services.
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Consent – For newsletter subscriptions (users can opt out anytime).
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Legal obligations – To comply with regulatory requirements.
5. Data Protection & Security
We implement security measures to protect personal data from unauthorised access, alteration, or disclosure.
6. Third-Party Services
We may use third-party tools (such as email marketing platforms) to manage subscriptions, but we do not sell or share personal data with external parties unless required by law.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.
8. Transferring Personal Data Outside the European Economic Area (EEA)
To provide our services, we may transfer your personal data to third-party providers outside your jurisdiction, including outside the EEA. While some locations may have lower data protection standards, we implement appropriate measures to ensure compliance with applicable laws and safeguard your information. Where third-party providers process data outside the EEA, our agreements include security provisions to maintain data protection.
9. Your Rights
Under UK GDPR, you have the right to:
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Access, update, or delete your personal data.
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Withdraw consent for receiving newsletters.
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Request details on how we process your information.
To exercise these rights, please use the contact details noted at paragraph 12 (Contact Us), below.
10. Cookies & Website Tracking
Our website may use cookies to enhance user experience and analyse site traffic. You can manage cookie settings in your browser.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. This privacy notice was last updated in May 2025.
12. Contact Us
For any questions or concerns regarding your privacy or this notice, please email data.protection@bcoprofessional.com. In the first instance, please talk to us directly so we can resolve any problem or query. You also have the right to contact or make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. You can contact them using their help line 0303 123 1113, or at www.ico.org.uk/concerns